AD HOC SUPPORT SERVICE
What is this service?
For organisations looking for immediate assistance with an issue, we can provide Microsoft Dynamics and Business Central support on an ad hoc basis. We support Dynamics 365 in all its forms and can also help with legacy Microsoft Dynamics support requirements. This service may be remote (off site) or on site. The key facts for remote support are:
- UK and outside UK (remote access required)
- From 8.30am to 4.45pm on each working day
- Off-site via email/ Support Portal and / or phone (remote access required)
- Full change process included to manage all application requests and changes before costs incurred!
- For all working days except public and bank holidays
On-site support services include all tasks as required by the client including end user training, investigate, super user training, and fix.
What is this service?
The good news is we can help support your NAV/business central with a service that best fits your business needs and cost budget. Ad hoc benefits include:
- We quote and then stick to the quote.
- Only use our Dynamics NAV expertise for the tasks required.
On site benefits include:
- Flexible expertise available to take on any Dynamics NAV/Business central issues as required.
- Fixed price cost (we quote for the day).
On site can be booked for just 1 day (as a one off) or a number of days per week / month. What is the next step? Email us with your requirements and we will confirm a quote for the work. We also provide an Instant Helpdesk option if your requirement is simple, and you need immediate help.
