Cookie Policy

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This Cookie Policy sets out details of the cookies that Croftech Ltd uses on its website www.croftech.ltd. By using this website, you consent to our use of cookies in accordance with the terms of this policy. This policy is governed by the laws of England and Wales.

Parties

  • Croftech ltd whose registered address is at 20-22 Wenlock Road, London, England, N1 7GU
  • You, the user of the Company’s website

Background

  • Cookies are small text files that are placed on your computer or mobile device when you browse websites. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
  • The Company uses cookies to understand how the website is being used in order to improve the user experience. This includes using cookies to provide personalised features and tailored advertising.
  • There are different types of cookies including: strictly necessary cookies, performance/analytical cookies, functionality cookies, and targeting/advertising cookies. These are explained in more detail below.
  • By continuing to use the Company’s website you consent to the placement and use of cookies for the purposes described in this policy. Your consent is refreshed each time you revisit as the cookie policy may change over time.
  • Most web browsers allow some control of most cookies through the browser settings. However, if cookies are disabled, this may affect how the website functions or certain features may not operate as intended.
  • This Cookie Policy is governed by the laws of England and Wales.

1. Definitions

  • “Cookies” means small text files placed on your computer or device by websites that you visit
  • “Strictly Necessary Cookies” means cookies that are essential for parts of the Website to operate.
  • “Performance/Analytical Cookies” means cookies that collect information about how visitors use the Website, for instance which pages are visited most.
  • “Functionality Cookies” means cookies that recognise users who have previously visited the Website and remember choices that they may make (such as their username, language, or location).
  • “Targeting/Advertising Cookies” means cookies that deliver advertising relevant to users’ interests and analyse advertising effectiveness.
  • “Third Party Cookies” means cookies placed by third parties working on behalf of the Website owner to provide specific functionality
  • “You“/”Your” means the user of the Website.

2. Types of Cookies

2.1 Strictly Necessary Cookies

  • Strictly necessary cookies are essential for parts of the website to operate. They allow users to navigate around the website and use its features. Without these cookies, services that have been requested by the user cannot be provided.

2.2 Performance/Analytical Cookies

  • Performance/analytical cookies collect information about how visitors use the website, including which pages visitors go to most often. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.
  • Examples of performance/analytical cookies used on the website include Google Analytics cookies which are used to track a user’s session and traffic patterns on the website.
  • Performance/analytical cookies are used to analyse how users reach and use the website, so that the Company can improve ways in which the website is structured and presented.

2.3 Functionality Cookies

  • Functionality cookies are used to recognise repeat users, remember users’ preferences, and customise certain features for a user.
  • Examples of functionality cookies include those used to remember language preferences and login credentials.
  • Functionality cookies are used to recognise logged in users, remember regional and currency preferences, and customise certain features for a user.

2.4. Targeting/Advertising Cookies

  • Targeting/advertising cookies track users’ browsing habits and activity over time across different websites. These cookies may be used to deliver targeted (interest-based) advertising to the user.
  • The Company does not share information about a user’s use of the website with any third party for their advertising and marketing purposes without the user’s consent.

3. Strictly Necessary Cookies

  • Strictly Necessary Cookies are essential for the website to function properly and enable core functionality such as security, network management, and accessibility.
  • The Company uses Strictly Necessary Cookies to remember items in your shopping cart, enable secure login, complete online purchases, and comply with regulations.
  • Third parties may also use Strictly Necessary Cookies to ensure the proper functioning of their services, such as analytics or content delivery networks. Strictly Necessary Cookies used by third parties are treated as first party cookies.
  • As Strictly Necessary Cookies are essential for the use of the website, there is no option to opt out of these cookies. If users set their browsers to block them, certain functionality may be lost.

4. Performance/Analytical Cookies

  • The Company uses performance/analytical cookies placed by Google Analytics to collect standard internet log information and visitor behaviour information in an anonymous form. This includes number of visitors, new visitors, pages viewed etc.
  • The lawful basis for the Company’s use of performance/analytical cookies is its legitimate interests under Article 6(1)(f) of the UK GDPR. The Company has a legitimate interest in understanding how the website is being used to continuously improve the user experience.
  • Visitors can opt out of Google Analytics cookies through browser add-ons that block Google Analytics cookies. Opting out through a browser add-on does not opt visitors out of any other cookies.
  • Visitors consent to the Company’s use of performance/analytical cookies by continuing to use the website. Visitors can withdraw consent or manage cookies through the Company’s cookie management tool.

5. Functionality Cookies

  • Functionality cookies (also known as session cookies) allow the Company’s website to remember choices you make in order to provide enhanced, more personal features. These cookies can also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • The Company uses functionality cookies to allow users to set preferences like volume control for embedded video content, share pages via social networks and comment on blog posts and articles.
  • These cookies also allow users to rate pages and submit information without having to re-enter the information on subsequent visits.
  • If you do not wish to allow these cookies, you may disable them by changing your browser settings. However, this may prevent you from taking full advantage of all functions on the Company’s website.

6. Targeting/Advertising Cookies

  • Targeting/advertising cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information is shared with other organisations such as advertisers.
  • The Company will obtain your consent before any targeting/advertising cookies are placed on your device by third parties. You can withdraw your consent at any time by adjusting your browser settings.
  • Third parties may place targeting/advertising cookies through the Company’s website. The Company has no control over these cookies once enabled. The privacy practices of third parties are governed by the third party’s own privacy policy and are not covered by this Cookie Policy.
  • Information collected through targeting/advertising cookies will be used by the Company and third parties to deliver targeted advertising to you and to evaluate the effectiveness of advertising campaigns. The information will not be used to identify you personally.

7. Third Party Cookies

  • The Company uses third party cookies on its website for analytics and advertising purposes.
    • Third party cookies are cookies that are set by a different domain than the website being visited by the user.
    • The Company uses Google Analytics and Facebook pixels to understand how the website is being used. This involves the use of analytical cookies to track user behaviour and activity.
    • The Company also uses Facebook and Google advertising services which involve the placement of targeting cookies to provide tailored and personalised advertising to users.
  • The third parties whose cookies may be used on the Company’s website include Google Analytics and Facebook.
  • The Company has limited control over the third-party cookies once set by third parties. Users are advised to check the privacy policies of any third parties to understand how they use cookies and ensure they are comfortable with such use.
  • Users can opt-out of having data collected by Google Analytics by installing the Google Analytics opt-out browser add-on. For Facebook, users can control the use of cookies via their privacy settings on Facebook.
  • The Company ensures any use of third-party cookies complies with the Data Protection Act 2018, the Privacy and Electronic Communications (EC Directive) Regulations 2003, and any other applicable privacy and electronic communications laws.

8. Cookie Management

  • Users can use their browser settings to block some or all cookies. Each browser is different, so please check the ‘Help’ menu of your browser to learn how to change your cookie settings.
  • You can delete cookies already stored on your computer or mobile device at any time by clearing the cache through your browser settings.
  • You may opt out of certain advertising cookies by using a tool provided by third parties such as the Network Advertising Initiative Opt-Out page or the Digital Advertising Alliance Opt-Out page.
  • You can contact us with any cookie-related queries using the contact details provided at the end of this policy.
  • Please be aware that if you block or delete cookies, parts of the website may not work properly or may not personalise your experience of the website to your preferences.

9. Privacy Policy

  • Any personal data collected through the use of cookies will be processed in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
  • Personal data that may be collected includes IP addresses.
  • Such personal data will be processed for the purposes of analysing website usage.
  • The legal basis for processing this personal data is consent.
  • Personal data collected through cookies may be shared with analytics providers.
  • Personal data will be retained for a maximum period of 2 years.
  • Individuals have rights to access, rectify, and erase their personal data held by the Company.
  • The Company’s data protection officer can be contacted at email@company.com or by post at Registered Address for any queries or complaints relating to privacy.
  • This privacy policy is subject to change. Any changes will be posted on this website.

10. Links to other websites

  • This website may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates.
  • If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
  • No responsibility is accepted by CROFTECH LTD for the content or privacy policies of external websites that are linked to from this website. You should check the privacy policies of any third-party websites you visit.

11. Changes to this Cookie Policy

  • The Company reserves the right to update this Cookie Policy at any time.
  • Users will be notified of any material changes made to the Cookie Policy through a notice on the website.
  • Any changes made to the Cookie Policy will be effective from the date they are posted on this webpage.
  • By continuing to use the website following changes to the Cookie Policy, you acknowledge the revised Cookie Policy.
  • Previous versions of the Cookie Policy will be archived and available upon request.

12. Contact and Complaints

  • The data controller for your personal data is Croftech Ltd, with registered address at registered address at 20-22 Wenlock Road, London, N1 7GU.
  • You can contact the data controller by emailing privacy@croftech.ltd
  • Any complaints or queries relating to the use of cookies on the Company’s website should be submitted in writing to the representative at the address given in clause 11.1.3.
  • The Company will acknowledge receipt of a complaint within 7 days and aim to respond in full within 30 days or as soon as reasonably practicable thereafter.
  • If the complainant is not satisfied with the Company’s response, the complainant has the right to lodge a complaint with the Information Commissioner’s Office which can be contacted through www.ico.org.uk/concerns.

13. Governing Law and Jurisdiction

  • This Cookie Policy and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England and Wales.
  • The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Cookie Policy or its subject matter or formation (including non-contractual disputes or claims).