Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalized service and adds value to every interaction, even on the go.
Make it easy to find answers through self-service, community, or social channels. Intelligently route cases from any channel to the right agent for quick resolution.
Automate resolution and free up agents for high-value interactions. Built on the most powerful AI customer service framework in the market, service bots are smart, fast, and always available.
HP uses artificial intelligence to transform its customer support experience.
Keep customers happy by avoiding service and support issues. Analyze data from connected devices and take action before warning signs become a problem.
Optimize fulfillment and reduce costs by synchronizing logistics across sites, warehouses, and transportation modes.
Enable faster response to customer demand by automating a seamless coordination of order-to-cash processes.
Gain visibility and control across all sites and warehouses for proactive response to issues using dynamics financial analysis.
Reduce procurement costs and gain greater control by automating procure-to-pay processes.
Seamlessly connect sales and purchasing with logistics, production, and warehouse management for a 360-degree view of your supply chain.
Intelligent automation dynamically guides agents to the right actions by surfacing relevant information exactly when they need it through a single interface.
Deliver value at every touchpoint. A 360-degree view of each customer’s journey enables agents to anticipate needs and personalize every interaction.
Gain visibility and control across all sites and warehouses for proactive response to issues using dynamics financial analysis.
Use service and support as an upsell or cross-sell opportunity by empowering agents with machine learning driven recommendations.
Optimize fulfillment and reduce costs by synchronizing logistics across sites, warehouses, and transportation modes.
Enable faster response to customer demand by automating a seamless coordination of order-to-cash processes.
Gain visibility and control across all sites and warehouses for proactive response to issues using dynamics financial analysis.
Reduce procurement costs and gain greater control by automating procure-to-pay processes.
Seamlessly connect sales and purchasing with logistics, production, and warehouse management for a 360-degree view of your supply chain.
Accelerate time to market and adapt the application to your needs with no-code visual editors and tools that make is easy to build and deploy web and mobile apps.
Automate processes across Dynamics 365 applications and third-party systems for better engagement experiences.
Reduce the cost, time, and complexity of operating a global infrastructure, and trust our state-of-the-art datacenters to safeguard your data.
Transform your customer interactions with AI-powered insights that guide your teams to the right business outcomes.